Checkout Date & Times: Items will ship the following week after the auction. Preview Date & Times: Please contact the auction company for preview dates & times. We reserve the right to charge additional shipping charges to the card on file at any time and will provide an updated invoice if this occurs as well. Both websites will send you a confirmation/tracking email once the label is printed. We use PirateShip and for our shipping services. If you don't receive tracking within 10 business days, please reach out to us. Please note that our monthly auctions slow down our shipping process due to the time it takes to package the larger lots. If you purchase items in both parts of any set weekend auctions, you will be charged shipping on the first invoice. We are combining shipping ONLY on our multipart weekly auctions, but may be expanding that to our monthly auctions down the line. International shipping starts at $15 and follow the same format of $0.50 for each item after the first. You may do this by contacting us at Currency Type: USD Shipping Instructions: Generally, US shipping is charged at a rate of $4 for the first item and $0.50 for every item after that. If you wish to pay with cash and local pickup, please let us know prior to 8:00am the morning after the auction. Please remember it can take some time for your bank or credit card company to process and post the refund too.Internet Premium : 18% Participation Requirements: Valid Credit Card required for bidding approval Payment Options: Visa, MasterCard, Discover, and American Express Visa MasterCard Discover American Express Payment Instructions: We will automatically run the credit card on file with proxibid. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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